I can’t say enough wonderful things about Dr. Barthel and the entire Proliance Orthopedic Associates staff. I’ve never experienced such thoughtful and compassionate care from a medical facility like I have at Proliance Orthopedic Associates.
In 2007 I sustained a work related injury and after that my right wrist was never the same. I would experience shooting pain and swelling. Over the years the pain continued to get worse and it started affecting my life. I could no longer do the things I once loved. Throughout the years I would seek out various doctors and each time was told they couldn’t find a cause for the pain since my X-Rays came back clean. One even suggested I was imagining the pain.
My regular doctor suggested I call Proliance Orthopedic Associates and see Dr. Barthel because she herself had her hand surgery done there. Right away I knew Dr. Barthel was different, she was so compassionate and undeterred when both X-Rays and an MRI didn’t yield enough results. After I had a CT scan we found the problem and I was scheduled for surgery. Finally! Someone found the problem!
My surgery in July went wonderfully and since then, I’ve been going to Physical Therapy located in the same building as the Proliance Orthopedic Associates office in Covington. My last appointment is coming up and I can honestly say I am sad to say goodbye to the amazing staff. Both my husband and I will miss them all.
Dr. Barthel and the Proliance Orthopedic Associates staff have given me my life back and I could not be more grateful. Thank you all from the bottom of my heart!
Dear Dr. Traci Barthel,
I’ve never had someone in your position help me like you did. I want to express my appreciation for everything you did to save my finger. When I came to you I was convinced it would have to be amputated. You gave me hope and saved me. You went above and beyond what I expected and helped me. Not once did you look or talk down to me or make me feel inferior. I’ve never met a doctor like you before that sympathized with my problem and pain until you.
Doctors always tried to tell me that something didn’t hurt when it did. You made me feel that you were helping me from the kindness of your heart and you really cared. This made me feel special and important. You are a credit to your profession. I think all doctors should be just like you with your kind heart, knowledge, and bedside manner. You always put me at ease right from the start. You are truly one of a kind. Never before have I written a letter like this thanking anyone before now. I felt that your actions need to be acknowledged and I want to personally thank you for all you did for me. You are appreciated. Dr. Traci Barthel, you are the bomb!
I was lucky to have had a wonderful experience today spending it in the VOA Surgery Center. From the time upon admitting, to surgery, recovery, and discharge the staff was so caring, kind, and compassionate about the patient, and the procedure to be done. Thank you VOA, and to you Dr. Barthel for a great surgical experience.
When we asked Rebecca how our patient was doing, this was her response:
At home resting and relaxing, doing well. I am also happy to say nurse Cindy in post-op has already called this morning to check up on me. What great service! Thank you.
I want to tell how much I’ve waited for my hand back. To help people, like you do doctor, it means so much to me to use my hand as a helping hand for others. I’ve prayed for this all year. Doing everything one handed, has been challenging.
I haven’t given up on my spirit. So my joy, meeting you and working with staff people at Proliance Orthopedic Associates from intake, to appointment desk, the Casting room and everyone that makes it run smoothly. You have made my experiences, reinsuring for a safe journey to healing. So I’m wishing all at Proliance Orthopedic Associates, wonderful holidays.
Marlene – Patient/Friend
I thought carpel tunnel was going to be alot of trouble but all I had was a little pain the 2nd day. Thank you Dr Barthel and Kasye for fixin me up.
Dr. Barthel is simply the best. Not only is she a gifted hand surgeon, she does all the tests required to give her all the information she needs, then patiently explains all the options, then together, we decide what the right course of action is. I have recommended her to everyone I know who is having issues with their hands, and all have been as satisfied as I am. I am very lucky to have Dr. Barthel as my surgeon!